Refund policy

We want you to love what you ordered. If something isn't right, here's how we can help:

  • Exchanges and store credit only. We do not offer refunds. Eligible returns may be exchanged for a different size or item, or issued as store credit.
  • Eligibility window: Items must be returned within [30] days of the delivery date.
  • Condition: Items must be unworn, unwashed, and unaltered, with all original tags attached. Items returned in a condition that shows wear, damage, or missing tags will not be accepted.
  • How to start a return: Contact us at  [hello@dosalas.shop] with your order number and the item(s) you'd like to return. We'll provide instructions on how to send your item back to us.
  • Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.
  • Sale or final sale items are not eligible for exchange or store credit unless otherwise noted at the time of purchase.
  • Store credit issued does not expire and can be used toward any future purchase on our site.