Refund policy
We want you to love what you ordered. If something isn't right, here's how we can help:
- Exchanges and store credit only. We do not offer refunds. Eligible returns may be exchanged for a different size or item, or issued as store credit.
- Eligibility window: Items must be returned within [30] days of the delivery date.
- Condition: Items must be unworn, unwashed, and unaltered, with all original tags attached. Items returned in a condition that shows wear, damage, or missing tags will not be accepted.
- How to start a return: Contact us at [hello@dosalas.shop] with your order number and the item(s) you'd like to return. We'll provide instructions on how to send your item back to us.
- Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.
- Sale or final sale items are not eligible for exchange or store credit unless otherwise noted at the time of purchase.
- Store credit issued does not expire and can be used toward any future purchase on our site.